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Mi Pueblo Privacy Policy

Your privacy is important to Mi Pueblo, LLC. We have developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. This Privacy Policy applies solely to information collected by or on behalf of Mi Pueblo. This Privacy Policy explains:

  1. What personally identifiable information is collected from you, how it is used, and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
Mi Pueblo collects personal information through a variety of channels.  Information is collected through this website, as well as other digital platforms including, but not limited to, Facebook, SurveyMonkey, Shortstack, CoudEngage, and CLYP Loyalty Platform. Information is also gathered in-person at Mi Pueblo stores and official events through registration for promotions, contests, sweepstakes, special offers, weekly specials sign-ups, surveys, and focus groups. The type of information collected typically includes: name, address, phone number (home and mobile), age, and email.

Generally, Mi Pueblo collects information to provide better services to all of our customers – from figuring out basic stuff like which language you speak, to more complex things like which products you find more useful. Often, the information collected by Mi Pueblo is used to respond to you, regarding the reason you contacted us. Other times, the information is used to keep you informed about special offers, new products from vendors, services, contests, surveys, contests, or changes to this Privacy Policy.

You can always request that you not be contacted by following the procedures described below and opting out via an email or phone call.

Mi Pueblo is the sole owner of the personal information that is collected.  We only gather and collect personal information that you voluntarily give us via email or other direct contact. You are not required to provide the personal information that we request, but, if you choose not to do so, we may not be able to provide you with the products or services requested or respond to any questions you have.

We will not sell, rent, or otherwise disclose your personal information to anyone, except as specifically described in this Privacy Policy. Please be aware, Mi Pueblo occasionally shares information with business partners for marketing purposes, e.g., special offers/coupons from vendors that may be sent via email or SMS (text message). We will not share your information with any third party outside of our business jurisdiction, except as may be necessary to fulfill your request or as otherwise described in this Privacy Policy. It may be necessary – by law, legal process, litigation, and/or requests from public and governmental authorities – for Mi Pueblo to disclose your personal information.  We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

Surveys, Giveaways & Contests
From time-to-time our sites and stores requests information via surveys, giveaways or contests. Participation in these surveys, giveaways or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of our company. Mi Pueblo is not responsible for submissions submitted by family members to better improve chances on giveaways.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time by contacting us via email address or phone number displayed at the bottom of this page. You can also contact us regarding any of the following:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Request that we delete any data we have about you.

• Express any concerns you have about our use of your data.

Security
We take the security of your personal information seriously and take many precautions to protect your information. When you submit sensitive information via the website or in person registration through tablets or registration pads, your information is protected both online and offline. Sensitive information is encrypted and transmitted in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, data entry or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Any written copies of personal information collected in person are shredded immediately after data entry has been performed.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 888.997.7717 or customerservice@mipueblofoods.com